Does traffic from the SIMs reach the internet?
In the layout we deploy by default, no. The device stays on private addressing. An internet exit is added only when an application needs it, and it is sent through the firewall at headquarters.
FAQ
Short answers before you send an enquiry.
How is this different from a VPN on a laptop?
A laptop VPN protects a person’s session that already uses the internet. A private APN changes the path of the SIM: a terminal, meter or controller is not given a route onto the public network.
Is World Support Service an operator?
We do not run a radio network. The mobile service is provided by the operator. We are a Play partner and an integrator: design, choice of SIMs and devices, the tunnel to headquarters, commissioning.
Does the SIM get a fixed private address?
That is how we set devices headquarters must recognise by address: terminals, meters, cameras, controllers. We confirm it in the design. We do not guess it from a tariff name.
Which tunnel reaches headquarters?
Most often IPsec on your router. Operators also offer other terminations, including GRE and private links. The choice follows the edge and the APN variant. The tunnel can be duplicated when both sides can carry it.
Can one fleet use more than one network?
Yes, when coverage or security policy requires it. Addressing and the tunnel end should stay consistent. The operator partner we name is Play. We do not list other operators as if a contract already exists.
Does a private APN mean NIS2 or KSC compliance?
No. It is one technical measure: segmentation, less exposure, SIM control, a place for logs and a backup path. The act requires a management system, incident handling and audit. Classification of the entity is an audit task.
Do you serve private individuals?
No. The site and the service are for companies and institutions only.
Which routers do you use for link backup?
LTE/5G edge designs use Peplink and Teltonika among other equipment. The model follows tunnel count and the cabinet. Names are given as equipment types, without logo marks.
What should we send to receive a proposal?
Company name and tax ID (NIP), an estimate of SIMs or devices, the use case, whether you are a KSC entity, and a short note on the sites. There is no price list on this website.
Do you combine APNs from several operators?
Yes. A private APN from Play, Orange, T-Mobile and Plus can each end on its own tunnel on one customer firewall. That does not make Orange, T-Mobile or Plus our partners. The partner we name is Play. The operator provides the network.
Does Starlink join a private APN?
As an extra or backup link for companies and institutions, bonded on a Peplink router with LTE/5G and carried in a tunnel to the firewall. We do not sell Starlink to private individuals and we are not the Starlink operator.
What happens when fiber fails at a branch?
The router moves traffic onto the private APN. The branch reaches the internet only through the firewall at headquarters, under the same rules. When the fiber returns, primary traffic returns with it.
Is the tariff without a data cap?
A design can use operators’ business tariffs with no data cap and no speed cap in the package. The wording sits in the operator’s contract. We do not publish prices.
Do you supply temperature sensors?
Yes. On the temperature-monitoring page: a logger or sensor with an LTE modem, a private APN, configuration and support. No price list and no manufacturer names.